no suitable launcher for my metatrader version

Report any bugs with the Tickstory Lite software here. Please give as much detail as possible so the issue can be identified and resolved as soon as possible.
TB73
Posts: 15
Joined: Thu May 19, 2016 5:23 pm

no suitable launcher for my metatrader version

Post by TB73 »

I completed the 2 year export but when I go tho open MT4 I get an error:

MT4 Launch issue

a suitable launcher could not be found for your metatrader version


Please advise

tickstory
Posts: 4883
Joined: Sun Jan 06, 2013 12:27 am

Re: no suitable launcher for my metatrader version

Post by tickstory »

Hi TB73,

Check out the topic "Q. I am getting a launcher error when starting MT4." under our FAQ here for resolving this issue:

viewtopic.php?f=2&t=613

Thanks.

fabraz
Posts: 4
Joined: Thu Feb 04, 2016 10:29 pm

Re: no suitable launcher for my metatrader version

Post by fabraz »

I've followed all the instructions on the faq page and still got the same error. The build é 1010.
Attachments
Error
Error

tickstory
Posts: 4883
Joined: Sun Jan 06, 2013 12:27 am

Re: no suitable launcher for my metatrader version

Post by tickstory »

Hi Fabraz,

Please make sure you are using the latest v1.8.4 (we have resent your download link so you can download this version).
The latest version has support for Build 1010.

Thanks.

fabraz
Posts: 4
Joined: Thu Feb 04, 2016 10:29 pm

Re: no suitable launcher for my metatrader version

Post by fabraz »

You was right. My tickstory was not in the in last version. After the upgrade it's worked like a charm. Thank you!
Last edited by fabraz on Sun Sep 25, 2016 1:17 pm, edited 2 times in total.

tickstory
Posts: 4883
Joined: Sun Jan 06, 2013 12:27 am

Re: no suitable launcher for my metatrader version

Post by tickstory »

Great news, Fabraz! You're welcome.

Jboud77
Posts: 1
Joined: Thu Oct 13, 2016 12:34 am

Re: no suitable launcher for my metatrader version

Post by Jboud77 »

Hello,

I just downloaded tickstory and am having the same issue that states "a suitable launcher could not be found for your Metatrader version".

My Tickstory version is: 1.8.5.0
My Metatrader version is: Version 4.00, Build 1010 (18 August 2016)

Thanks,

tickstory
Posts: 4883
Joined: Sun Jan 06, 2013 12:27 am

Re: no suitable launcher for my metatrader version

Post by tickstory »

Hi Jboud77,

Could you please confirm you have entered your license in Help->License?
Please check out our FAQ for this this question under the question "Q. I am getting a launcher error when starting MT4.":

viewtopic.php?f=2&t=613

This trouble-shooting check-list should help resolve the question. If not, please send a screenshot of the message so we can assist further.

Thanks.

C12
Posts: 2
Joined: Thu Dec 15, 2016 4:09 pm

Re: no suitable launcher for my metatrader version

Post by C12 »

Hi,

I am having trouble getting MT4 to launch from Tickstory.

I have looked at the FAQ etc.

Are you able to give me help on this?

Thanks,

Richard

tickstory
Posts: 4883
Joined: Sun Jan 06, 2013 12:27 am

Re: no suitable launcher for my metatrader version

Post by tickstory »

Hi C12,

Of course we can assist you. So we can help further, could you kindly give a screenshot of:

- Your Metatrader build (in MT4 go to Help->About).
- The Tickstory application along with the error message you are getting.


Thanks!

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