no suitable launcher for my metatrader version

Report any bugs with the Tickstory Lite software here. Please give as much detail as possible so the issue can be identified and resolved as soon as possible.
C12
Posts: 2
Joined: Thu Dec 15, 2016 4:09 pm

Re: no suitable launcher for my metatrader version

Post by C12 »

Thanks
I have added a file as I couldn't get the screenshots in the body.
Attachments
screenshot.docx
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tickstory
Posts: 4883
Joined: Sun Jan 06, 2013 12:27 am

Re: no suitable launcher for my metatrader version

Post by tickstory »

Hi C12,

Thanks for the screenshots. As per our discussion offline, upgrading your MT4 to Build 1010 seemed to help. Your PC was working a little slow which may have been presenting an issue. If this is the case, just press "Launch" again after MT4 has started and everything should be fine.

Kind regards.

ibetusuck
Posts: 1
Joined: Fri Mar 03, 2017 11:41 pm

Re: no suitable launcher for my metatrader version

Post by ibetusuck »

same problem
went through steps
Attachments
Capture3.PNG
Capture1.PNG
Capture2.PNG

tickstory
Posts: 4883
Joined: Sun Jan 06, 2013 12:27 am

Re: no suitable launcher for my metatrader version

Post by tickstory »

Hello,

Please go to Help->License and copy-and-paste the license key you were sent after completing your order. This will fix the problem.
Don't forget to check out our FAQ here if you have any further issues: https://tickstory.com/help/tickstorylit ... _questions.

Kind regards.

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