Cannot export data and prompt the below error message

[philip]

產品名稱：Tickstory Lite\r\n產品版本：1.9.7.16\r\n詳細資訊：\r\n 並未將物件參考設定為物件的執行個體。
於 #=zjOaeTnVWy2FTtg2LikMi3jbWLucb.#=zq$K9pTql3_Yz()
於 #=zjOaeTnVWy2FTtg2LikMi3jbWLucb.#=z5kRb5KiqQZVs(Object #=znXdg_Sc=, EventArgs #=znqoVNRA=)
於 System.Windows.Forms.Control.OnClick(EventArgs e)
於 System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
於 System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
於 System.Windows.Forms.Control.WndProc(Message& m)
於 System.Windows.Forms.ButtonBase.WndProc(Message& m)
於 System.Windows.Forms.Button.WndProc(Message& m)
於 System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

Please check and advise how to export 10 years data in csv

Regards
Philip

[tickstory]

Hi Philip,

Firstly, please make sure you have correctly installed Microsoft .NET Framework v4.6.2 by specifically downloading and installing from this link. If you have another machine to test on, that would be helpful to know if everything is working correctly.

Please let us know if you continue to have issues after trying the above.

Thanks.