无法连接到远程服务器 (来自中国的503服务器) Server error 503 from China

Report any bugs with the Tickstory Lite software here. Please give as much detail as possible so the issue can be identified and resolved as soon as possible.
Post Reply
DevonLiao
Posts: 4
Joined: Sat Sep 26, 2020 2:48 am

无法连接到远程服务器 (来自中国的503服务器) Server error 503 from China

Post by DevonLiao »

我重装系统后,重新安装tick软件后就下载不了历史数据, 再另一台电脑下载安装后也是无法连接到远程服务器
为什么我现在想要上传电脑也不行


============
Translation:
After I reinstalled the system, I couldn’t download the historical data after reinstalling the tick software, and I couldn’t connect to the remote server after downloading and installing on another computer.
Why can't I upload to the computer now

tickstory
Posts: 3963
Joined: Sun Jan 06, 2013 12:27 am

Re: 无法连接到远程服务器

Post by tickstory »

你好,

由于您所在国家/地区的防火墙限制,您遇到的错误更有可能出现。 为了解决此问题,我们的许多中国用户使用VPN,该VPN允许他们访问我们的服务器。 这样可以解决您遇到的问题。

谢谢。

=====
Translation:
Hello,

The errors you are getting is more likely due to firewall restrictions in your country. To resolve this issue, many of our Chinese users use a VPN which allows them to access our servers. This will resolve the problem you are having.

Thanks.

DevonLiao
Posts: 4
Joined: Sat Sep 26, 2020 2:48 am

Re: 无法连接到远程服务器 (来自中国的503服务器) Server error 503 from China

Post by DevonLiao »

现在可以下载了,但是导出到MT4,我明明是导出所有历史数据,但是MT4软件里面的只有2016年4个月的历史数据,其他都没有?

(Translation: It can be downloaded now, but when exporting to MT4, I obviously export all the historical data, but the MT4 software only has the historical data of 4 months of 2016, nothing else?)
Attachments
导出.PNG

DevonLiao
Posts: 4
Joined: Sat Sep 26, 2020 2:48 am

Re: 无法连接到远程服务器 (来自中国的503服务器) Server error 503 from China

Post by DevonLiao »

现在可以下载了,我下载了所有历史数据,但是导出到MT4软件后,只有几个月的历史数据,其他没有
然后我再试着导出到文件,然后打开CSV文件是空白的

(Translation: It can be downloaded now. I downloaded all the historical data, but after exporting to the MT4 software, there are only a few months of historical data, and nothing else Then I tried to export to a file, and then opened the CSV file is blank)
Attachments
导出2.PNG
导出.PNG

tickstory
Posts: 3963
Joined: Sun Jan 06, 2013 12:27 am

Re: 无法连接到远程服务器 (来自中国的503服务器) Server error 503 from China

Post by tickstory »

你好,

很高兴得知问题已解决。

关于您的其他问题:原因可能是因为您的经纪人正在覆盖您的历史数据。 请确保您的MT4应用程序已与经纪人断开连接。 您可以通过尝试使用不正确的密码登录帐户来实现。 如果您当前使用的是真实帐户,请设置一个单独的应用程序,仅用于测试。

请查看此页面以获取每个符号的历史数据可用性:

https://tickstory.com/dukascopy-histori ... te-ranges/

另请查看以下视频,这些视频也将帮助您导出到CSV和MT4(打开隐藏式字幕以查看翻译):

https://www.youtube.com/watch?v=084k9fJCeCY (MT4)
https://www.youtube.com/watch?v=6PzXNF3OlG8 (CSV)

谢谢。

=======
Translation:
Hello,

Good to hear that the problem is resolved.

With regard to your other questions: The cause might be because your broker is overwriting your historical data. Please make sure your MT4 application is disconnected from your broker. You can do this by trying to log in to your account with an incorrect password. If you are currently using a real account, please set up a separate application that you use only for testing.

Please check look at this page for historical data availability for each symbol:

https://tickstory.com/dukascopy-histori ... te-ranges/

Please also check out these videos that will also help you export to CSV and MT4 (switch on Closed Captions to see a translation):

https://www.youtube.com/watch?v=084k9fJCeCY (MT4)
https://www.youtube.com/watch?v=6PzXNF3OlG8 (CSV)

Thanks.

DevonLiao
Posts: 4
Joined: Sat Sep 26, 2020 2:48 am

Re: 无法连接到远程服务器 (来自中国的503服务器) Server error 503 from China

Post by DevonLiao »

我断开链接了也没用,我看到下载的历史数据hst文件只有1kb,到底是什么回事,我按照你们的教程操作好几天了,结果就是获取不了历史数据,为什么我购买了还更多问题!!!!!!!!!!

tickstory
Posts: 3963
Joined: Sun Jan 06, 2013 12:27 am

Re: 无法连接到远程服务器 (来自中国的503服务器) Server error 503 from China

Post by tickstory »

你好,
我们需要更多信息,以便能够进一步为您提供帮助。我们已将PM发送给您,以帮助您解决此问题。请回复。

谢谢。

Hello,
We need more information to be able to assist you further. We have sent a PM to you to help you resolve this. Please respond.

Thanks.

Post Reply