Launch issues and download errors

General discussion about the Tickstory Lite software package.
tickstory
Posts: 4899
Joined: Sun Jan 06, 2013 12:27 am

Re: Launch issues and download errors

Post by tickstory »

Hi Alex,

Could you please confirm you have run MT4 at least once (including logging in)? Tickstory checks for a few files that are downloaded from your broker before it can confirm it is a valid installation folder (more details on this topic can be found here: http://tickstory.com/forum/viewtopic.php?f=4&t=237).

Thanks.

alex
Posts: 3
Joined: Thu Nov 05, 2015 9:40 pm

Re: Launch issues and download errors

Post by alex »

Thanks, I resolved, I had two installations of the MT4 and one was an old failed removal. Now I cleaned everything and reinstalled MT4 and all works well.

tickstory
Posts: 4899
Joined: Sun Jan 06, 2013 12:27 am

Re: Launch issues and download errors

Post by tickstory »

Great! Thanks for letting us know how you resolved it!

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