Not getting csv data

General discussion about the Tickstory Lite software package.
Post Reply
dkyle
Posts: 2
Joined: Tue Jan 07, 2014 3:07 am

Not getting csv data

Post by dkyle »

ss.jpg
Image 2.jpg
Not getting cvs data when downloading - only getting binary files - see attached
what am I doing wrong
thx
Devon

tickstory
Posts: 4899
Joined: Sun Jan 06, 2013 12:27 am

Re: Not getting csv data

Post by tickstory »

Hi Dkyle,

You are viewing the raw tick data files (*.bi5) instead of the CSV file you have exported. Note that in your export you have called the exported CSV file "test.csv" - this is the file that will contain the CSV data.

Regards.

dkyle
Posts: 2
Joined: Tue Jan 07, 2014 3:07 am

Re: Not getting csv data

Post by dkyle »

AHHH!! Ok- it's posting the csv file file in the Program folder and the binarie in the other folder I specified. That's why I wasn't seeing it - problem solved ! Thank you so much for the quick response ... Will become a paying customer when the non lite version comes out
:>
Devon

tickstory
Posts: 4899
Joined: Sun Jan 06, 2013 12:27 am

Re: Not getting csv data

Post by tickstory »

Thanks Devon - great to hear you've solved it!

Post Reply