I can not transfer my licence key to other machine!

General discussion about the Tickstory Lite software package.
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blogchik
Posts: 4
Joined: Mon May 13, 2024 1:01 pm

I can not transfer my licence key to other machine!

Post by blogchik »

I deleted app from old machine.
I installed app in the new machine.
But app gives me error!
image_2024-05-18_14-39-14.png
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tickstory
Posts: 4964
Joined: Sun Jan 06, 2013 12:27 am

Re: I can not transfer my licence key to other machine!

Post by tickstory »

Hi Blokchik,

To swap machines, we will need to assist you disable the license on the old machine. Please give us the last 4 characters you can see of the "Support ID" on the machine you wish to keep. You can find the Support ID in the Help->About/License menu.

Please note that our licenses are not designed for "floating" use between machines. If you need to regularly switch between machines, you will need to purchase additional licenses accordingly.

Thanks.

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