Activation not working after uninstall

General discussion about the Tickstory Lite software package.
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Raymond
Posts: 2
Joined: Thu Jun 29, 2023 8:54 am

Activation not working after uninstall

Post by Raymond »

After uninstalling on 2 computers I still cannot activate it on the new pc.

Do I need to wait or am I doing something worng?

tickstory
Posts: 4899
Joined: Sun Jan 06, 2013 12:27 am

Re: Activation not working after uninstall

Post by tickstory »

Hi Raymond,

We have cleared your activations which should allow you to install on the new PC. Please note that the licenses are not designed to be actively moved from one PC to another. If you need to do this, then you will need additional licenses accordingly. If it's just that you are doing an ad-hoc PC rebuild or move, we can assist you with this as part of your active support subscription.

Thanks.

Raymond
Posts: 2
Joined: Thu Jun 29, 2023 8:54 am

Re: Activation not working after uninstall

Post by Raymond »

Thank you so much!
I have now installed it on the computer with enough Storage that was the reason for the reinstalls
Again thanks

tickstory
Posts: 4899
Joined: Sun Jan 06, 2013 12:27 am

Re: Activation not working after uninstall

Post by tickstory »

You're most welcome, Raymond - great to hear everything is working!

Kind regards.

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