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License reset

Posted: Tue May 23, 2023 12:10 pm
by zanl
Hi,

I need support to have my Tickstory license reset as I have installed it on two of my computers but now want to migrate over to a new, more powerful, machine.

Thank you,
ZANL

Re: License reset

Posted: Thu May 25, 2023 2:40 am
by tickstory
Hi Zanl,

Please try to activate your new PC and let us know if you have any issues.

Thanks.

Re: License reset

Posted: Wed Jun 07, 2023 9:35 am
by Theom
Hi, I have the same problem. I have activated Tickstory on a new laptop-works fine, uninstalled it from the old laptop, but on second pc it is not working anymore, number of licenses is exceeded. Please let me know how to proceed with license reset in order to make it working on two machines.
Many thanks
Theom

Re: License reset

Posted: Thu Jun 08, 2023 7:00 am
by tickstory
Hi Theom,

Kindly try activating on the 2 machines now.

Thanks.