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Metatrader Build 1342

Posted: Sat Aug 28, 2021 10:59 am
by erpthetrader
new problem unfortunately...

Re: How much GB is 10 years data 28 pairs

Posted: Sat Aug 28, 2021 12:51 pm
by tickstory
Hi Erpthetrader,

Could you please confirm your Tickstory version and Metatrader version which are both available in Help->About?

Thanks.

Re: How much GB is 10 years data 28 pairs

Posted: Sat Aug 28, 2021 2:12 pm
by erpthetrader
1.9.6.2 build date:2021-01-24

Re: How much GB is 10 years data 28 pairs

Posted: Sat Aug 28, 2021 10:47 pm
by tickstory
Thanks - we assume that you are running the latest Metatrader 4 Build 1340 as well. If this is not the case, please let us know.

From a compatibility perspective there should be no issue. Could you please run through these trouble-shooting steps and see if this helps?

If everything was previously working on your machine, it is probably just point #4 in the trouble-shooting list that might be the cause.

Thanks.

Re: How much GB is 10 years data 28 pairs

Posted: Mon Aug 30, 2021 4:31 am
by tickstory
UPDATE: Metatrader Build 1342 has been automatically pushed out to some users. Could you please check your private messages as we've given you a pre-release of Tickstory v1.9.6.4 that will help if you are using MT4 Build 1342. We will be making an official release of this shortly after some testing.

Thanks.