Did not receive email purchase confirmation

General discussion about the Tickstory Lite software package.
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heisgroup
Posts: 1
Joined: Sat May 21, 2022 11:08 am

Did not receive email purchase confirmation

Post by heisgroup »

i just purchase a standard version, but i didn't receive any email from yrs. what can i do right now, tks.

tickstory
Posts: 4883
Joined: Sun Jan 06, 2013 12:27 am

Re: Did not receive email purchase confirmation

Post by tickstory »

Hi Heisgroup,

It looks like you entered your email address incorrectly in the order form (i.e. you used 2 'n's instead of one ;)). We've corrected the issue and resent all your details again. Please let us know if you are still having issues.

Thanks!

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