bought a licence need update

General discussion about the Tickstory Lite software package.
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imbissbronko
Posts: 26
Joined: Sun Apr 01, 2018 3:37 pm

bought a licence need update

Post by imbissbronko »

Hi,

i have bought a standard licence and i need one update now? did i have to buy one time subscription? i dont need 12 Month? how can i get one update wiithout buying again standard licence?

tickstory
Posts: 4883
Joined: Sun Jan 06, 2013 12:27 am

Re: bought a licence need update

Post by tickstory »

Hi Imbissbronko,

You can renew your subscription by going to the Help->About menu in Tickstory and clicking the "Renew" button. Once you have renewed your subscription, your usual download link will provide you with the latest version.

Please let us know if you need further assistance.

Thanks.

imbissbronko
Posts: 26
Joined: Sun Apr 01, 2018 3:37 pm

Re: bought a licence need update

Post by imbissbronko »

hi,

i have paid for subscription now..but how can i update now my tickstory? i dont receive any download link. And is it possible to deinstall tickstory and reinstall again? did i only need my licence code?

tickstory
Posts: 4883
Joined: Sun Jan 06, 2013 12:27 am

Re: bought a licence need update

Post by tickstory »

Hi Imbissbronko,

Thanks for updating your subscription. Your download link remains the same as when you first purchased. We have re-sent this email to you for your reference.

You can uninstall and re-install Tickstory if this is what you need to do (upgrading only requires you to install the new version). Your license key will remain the same as before.

Hope this helps.

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