MT4 and MetaQuote Terminal Error

General discussion about the Tickstory Lite software package.
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AlanGF7
Posts: 1
Joined: Wed Aug 04, 2021 4:41 pm

MT4 and MetaQuote Terminal Error

Post by AlanGF7 »

Hello everyone! I had some problems with my MT4. I had to reinstall it and figured out that I was writing the server incorrectly. However, now that I try to open some currency pair, it pops up an error.

Also, when I go to the "Journal" tab, I see there are a lot of errors.

And finally, when I go to the folder it indicates, I get a warning message. I'm really confused and also desperate, I've already reinstalled it twice, but nothing seems to work... Does somebody have a clue of what could be going on? Or how can I fix that issue
Attachments
File explorer error
File explorer error
Journal tab errors
Journal tab errors
Error while trying to open a currency pair
Error while trying to open a currency pair
MT4 Error.PNG (5.31 KiB) Viewed 3082 times

tickstory
Posts: 4883
Joined: Sun Jan 06, 2013 12:27 am

Re: MT4 and MetaQuote Terminal Error

Post by tickstory »

Hi AlanGF7,

The error you are seeing is not related to Tickstory. It appears that the folder is not accessible due to Windows permissions. Until you resolve the error on the first screenshot, you will continue to have problems. You will need to administer your system so your Windows login has access to the folder & files.

Hope this helps.

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