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Software Update

Posted: Wed Dec 02, 2020 8:32 pm
by quijote
I've had to reinstall Tickstory. I have license Standard (I bought it 5 months ago) with the mail ventura.alcalde@...In order to reinstall, I only can download the Lite versiĆ³n from the portal of TickStory in order to upgrade it to Standard, but I don't find the way to introduce my number of license to convert Lite version to Standard version. 3 months ago I could do it in HELP tab but now I don't see it after the last download of version 1.9.5.8.
Thanks a lot.

Regards.

Re: Software Update

Posted: Wed Dec 02, 2020 10:07 pm
by tickstory
HI Quijote,

We have resent your download link of your purchase. If you use this link, you will get the last version available to you on your chosen subscription.
If you would like to upgrade to the latest version, please let us know and we can send you through some further details.

Thanks.

Re: Software Update

Posted: Wed Oct 12, 2022 10:00 am
by jared77
Hi, I have an older version 1.8 or thereabouts, so have old license code. I want to try tickstory maybe again after a few years away from trading. do you offer discount rate? can you email me any offers as the uSD is strong your product in AUD is very expensive now

Re: Software Update

Posted: Wed Oct 12, 2022 10:40 pm
by tickstory
Hi Jared,

Welcome back. We have followed up your request via email.

Thanks.