Issue exporting MT5 Tick data in Chinese language

General discussion about the Tickstory Lite software package.
Post Reply
wuyong
Posts: 1
Joined: Mon Aug 17, 2020 2:43 am

Issue exporting MT5 Tick data in Chinese language

Post by wuyong »

实时数据tick .png
Image

我不能导出MT5 “实时数据tick ”
I can't export tick data for MT5.

tickstory
Posts: 4895
Joined: Sun Jan 06, 2013 12:27 am

Re: Issue exporting MT5 Tick data in Chinese language

Post by tickstory »

Hi Wuyong,

Thanks for reporting this. There is an issue when using the non-English MT5 tick export. We will be releasing a fix shortly.
In the mean-time, the simple workaround is to just select the "Custom" radio box (no need to change any other option) and the MT5 tick data should export without any error message.

We will update this thread when the new version is ready.

Thanks.

tickstory
Posts: 4895
Joined: Sun Jan 06, 2013 12:27 am

Re: Issue exporting MT5 Tick data in Chinese language

Post by tickstory »

Hi Wuyong,

Please use your download link to get the latest v1.9.5.7 which addresses this issue.

Thanks.

Post Reply