Error downloading the data (access denied)

[armyda]

Volta Messaggio
12-08-2020 12:39 Verificato un errore durante il download: Accesso al percorso 'C:\Program Files (x86)\Tickstory\GBPJPY\2020\00\01' negato. - OK OK (URL: http://datafeed.dukascopy.com/datafeed/ ... _ticks.bi5)
can you help me?
Armyda

[tickstory]

Hello Armyda,

In your File->Settings->Dukascopy Datasource->Store Location setting, could you please make sure you have specified a writable folder? This should resolve the error you are seeing.

Thanks.