Tickstory

I'm new to Tickstory and I'm trying to download or export files.
I can see on the screen that the activity has started but it's PENDING and I keep waiting and waiting and nothing happens.

Can anybody help me?

Thanks

Hi Cristina,

Welcome aboard! Could you please check your File->Settings->General->Max Concurrent Downloads is set to 2 and then try exporting again?
It should commence automatically. You can also right-click the task and "Start" it.

Hope this helps.

Thank you so much! My max download was set to ZERO.
Have a nice day.
Cristina