Error: Suitable Launcher cannot be found (Windows Server 2012 R2)

General discussion about the Tickstory Lite software package.
Jacob_Mileta
Posts: 1
Joined: Thu Oct 21, 2021 5:23 am

Re: Error: Suitable Launcher cannot be found (Windows Server 2012 R2)

Post by Jacob_Mileta »

I'm also getting this error - I'd love to know how to fix it - I will try what you suggested above :?:

tickstory
Posts: 4337
Joined: Sun Jan 06, 2013 12:27 am

Re: Error: Suitable Launcher cannot be found (Windows Server 2012 R2)

Post by tickstory »

Hi Jacob,

Metatrader has recently pushed an update through so you will need to update Tickstory which handles this latest version. We've sent an email to you directly to assist you further.

Thanks.

cookie80
Posts: 1
Joined: Thu Dec 02, 2021 4:37 am

Re: Error: Suitable Launcher cannot be found (Windows Server 2012 R2)

Post by cookie80 »

Dear Support,

I am also facing this issue. Am using 1.9.7.0 of TickStory Standard (i.e., with license which I have just purchased today) and my MT4 is from Oanda (with build 1350).

Tried to troubleshoot with tips from this link but unable to resolve it: https://tickstory.com/help/tickstorylit ... cher_error.

Attached is the screenshot of the error message when I tried to launch MT4.

Can you help me out please?

Thank you.
Attachments
Screenshot Tickstory.png

tickstory
Posts: 4337
Joined: Sun Jan 06, 2013 12:27 am

Re: Error: Suitable Launcher cannot be found (Windows Server 2012 R2)

Post by tickstory »

Hi Cookie80,

We have sent you an email to try and assist you further. Kindly respond when you are available.

Thanks.

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