Access to the path....denied

General discussion about the Tickstory Lite software package.
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CaptainPablo
Posts: 1
Joined: Sun Dec 22, 2019 1:51 pm
Location: Colorado

Access to the path....denied

Post by CaptainPablo »

I have read the FAQ:
"This is caused by Windows denying Tickstory access to the folder where it needs to store its downloaded tick data. To resolve this, go to File->Settings and specify a "Dukascopy Store Folder" that has general write permissions. For example, create a folder called "Tickdata" in your Documents and then specify C:\User\<YourName>\Documents\Tickdata as the storage folder location."

I am getting this error:
22-12-2019 06:49 Access to the path 'C:\Program Files (x86)\Tickstory\EURUSD.csv' is denied.

I changed the data path in settings, clicked on "Test" and received a successful test message. I exited settings, then went back into setting and verified that the the new path is saved in setting. I closed Tickstory, re-booted my computer and re-started Tickstory and verified in settings that the new data path is saved. I still get the message above.

Windows 10
Tickstory free version
Export to Ninja Trader

Thank you in advance for your assistance.
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What doesn't kill you makes you stronger - not dead yet.

tickstory
Posts: 4884
Joined: Sun Jan 06, 2013 12:27 am

Re: Access to the path....denied

Post by tickstory »

Hello CaptainPablo,

Please check out this post:

https://tickstory.com/forum/viewtopic.php?f=4&t=2206

Thanks.

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