Can Download but no Export !?! (Missing file specification)

[rmiller]

I can Download data to the folder created in "My Documents" but cannot do an Export to the same folder (see attached screen shot). Can I get some help to know why this is happening? If I'm configured properly to be successful with downloading data, then why cant I also export without getting the export failure for path access denied? It doesnt make sense.

Rob

[tickstory]

Hi Rmiller,

The "access denied" means that the file specification is incorrect and/or Tickstory does not have access to that directory.
When you exported your data, have you made sure that you specified a full path and filename such as:

Code: Select all

c:\users\Rob\documents\tickstory\{symbol}.csv

Note the "{symbol}.csv" specifies the name file you wish to export. If you are exporting both EURUSD and GBPUSD, for example, Tickstory will expand the {Symbol} token and write two files called "EURUSD.csv" and "GBPUSD.csv".
More information on these tokens are explained in the user manual.

Hope this helps.

[rmiller]

Many thanks for your support!!! Issue resolved ans was because I forgot to include "{symbol}.csv" in the path. This was causing the export failure and inability for Tickstory to write the file.

Thanks again,
Rob