Tickstory upgrade email went to Spam

[zm3000]

Hi

I was unvailable due to my work. I didn't recieve any email news about the new update of tickstory.
I noticed that the mail was in my spam box and, as an old customer, I had a discount. Unfortunatly, the time has passed and I would like to know if I can use it for buying the new software Tickstory.

Thanks

[tickstory]

Hi Zm3000,

We can definitely help you out. Could you please post the email address or order number reference? We couldn't find any record on the email you have provided.
(Just reply to this thread and we will ensure that your email is not shown publicly).

Thanks.

[zm3000]

did you see my email? thanks

[tickstory]

Yes, thanks - we got it and sent an email reply.

Kind regards.

[Jet_Toyco]

Hi there, I bought tickstory but I haven't chosen the optional $10 subscription for updates

How can I get that $10 monthly subscription so I can update my tickstory?

[tickstory]

Hi Jet_Toyco, unfortunately subscriptions cannot be resumed ad-hoc and/or if they are cancelled and will require a re-purchase of a new license. We'll follow up in an email with some more details to assist you further.
Thanks.