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Re: v1.9 Released! (Lite, Standard & Professional)

Posted: Tue Aug 23, 2022 11:18 pm
by tickstory
Hi Ticktock,

We have responded to your message via email to assist you further.

Thanks.

Re: v1.9 Released! (Lite, Standard & Professional)

Posted: Sun Nov 13, 2022 9:03 pm
by mathieu
Bonjour,

J'ai installé Tickstory sur des VPS et maintenant je souhaiterais l'installer sur mon ordinateur; j'ai supprimé les anciennes installations mais il semble que je ne puisse plus l'utiliser sur ma machine

English:
I installed Tickstory on VPS and now I would like to install it on my computer; I deleted the old installations but it seems that I can no longer use it on my machine

Re: v1.9 Released! (Lite, Standard & Professional)

Posted: Sun Nov 13, 2022 10:22 pm
by tickstory
Bonjour Mathieu,

Nous avons réinitialisé vos licences afin que vous puissiez installer sur les nouvelles machines.

Merci.

English:
Hello, Mathieu,

We have reset your licenses so you can install on the new machines.

Thanks.

Re: v1.9 Released! (Lite, Standard & Professional)

Posted: Wed Nov 16, 2022 1:48 pm
by mathieu
Bonjour,

Merci de votre retour; cependant je semble toujours en version démo; je ne peux pas télécharger d'historique sur 5 ans.

J'ai pourtant désinstaller et réinstaller Tickstory mais rien ne change.

Merci.

English:
Hello,

Thank you for your comeback; however I still seem in demo version; I can't upload 5 year history.

I have uninstalled and reinstalled Tickstory but nothing changes.

Thanks.

Re: v1.9 Released! (Lite, Standard & Professional)

Posted: Wed Nov 16, 2022 9:29 pm
by tickstory
Salut Mathieu,

Veuillez télécharger la version enregistrée du logiciel à partir du lien de téléchargement qui vous a été envoyé par e-mail lors de l'achat. Nous avons renvoyé ce lien à votre e-mail pour votre référence.

Merci.

English:
Hi Mathieu,

Please download the registered version of the software from the download link you were emailed upon purchase. We have resent this link to your email for your reference.

Thanks.

Re: v1.9 Released! (Lite, Standard & Professional)

Posted: Fri Feb 17, 2023 8:50 am
by T-Fah
HI there,

I seem to be having trouble trying to download the latest version of Tickstory.

I only get 1.9.7.1 from the link in my email. How do i go about getting the up to date version?

Any help is appreciated.

Thank you

Re: v1.9 Released! (Lite, Standard & Professional)

Posted: Fri Feb 17, 2023 10:49 pm
by tickstory
Hi T-fah,

Your download link gives you the latest version available to you on your chosen subscription. Although your subscription has expired, you can easily renew it by going to Help->About in Tickstory and clicking the "Renew" link. Once your subscription is renewed, the latest version of Tickstory will be available via your usual download link. Your subscription will also give you full access to our Advanced Tester.

Please let us know if you need further help with this.

Thanks.

Re: v1.9 Released! (Lite, Standard & Professional)

Posted: Sun Feb 26, 2023 4:57 am
by Just Roger
Hello,

I can't download the latest version about my download link. I only download the version, which I actually have and I have also written you a email with my account details. Could you please check and send me a new link?

Thank you very much in advance.

Best regards
Roger

Re: v1.9 Released! (Lite, Standard & Professional)

Posted: Sun Feb 26, 2023 11:42 am
by tickstory
Hi Roger,

Your download link gives you the latest version available to you on your chosen subscription. We have replied to your email to give you further assistance with renewing your subscription if you wish.

Thanks.

Re: v1.9 Released! (Lite, Standard & Professional)

Posted: Mon Mar 13, 2023 10:43 am
by tickstory
Hello Tickstorians,

Tickstory v1.9.7.7 has just been released for Lite, Standard & Professional users!

In this version:

• New – Mt4 Launcher: Support for Metatrader 4 Build 1376.

Subscribers can get the latest version from their download links. Lite users can get the latest version on our Download Page.

Happy back-testing!