Reactivation after reinstalling windows

General discussion about the Tickstory Lite software package.
Post Reply
rabbi7
Posts: 3
Joined: Mon Feb 19, 2018 10:22 am

Reactivation after reinstalling windows

Post by rabbi7 »

Hello. I want to reinstall windows on my local PC. How can i get my program still working, without buying the new version?

tickstory
Posts: 4895
Joined: Sun Jan 06, 2013 12:27 am

Re: Reactivation after reinstalling windows

Post by tickstory »

Hi Rabbi,

If you can, uninstall the program first and re-install when you have re-installed Windows.
FYI, we cannot find your license with the email you have provided, so if you need further assistance appreciate if you can provide us with this information.

Thanks!

rabbi7
Posts: 3
Joined: Mon Feb 19, 2018 10:22 am

Re: Reactivation after reinstalling windows

Post by rabbi7 »

Yes i can do it the way you described. I will uninstall it first.
The program was registered on this emaIL ***@**.com. My sign up e-mail is the second license.

tickstory
Posts: 4895
Joined: Sun Jan 06, 2013 12:27 am

Re: Reactivation after reinstalling windows

Post by tickstory »

Hi Rabbi, Thanks for the details - we've updated your email address on the forum so we can assist you better. FYI we have no record of your other email.

Thanks!

rabbi7
Posts: 3
Joined: Mon Feb 19, 2018 10:22 am

Re: Reactivation after reinstalling windows

Post by rabbi7 »

can you check this one (vdolman at gmail dot com)

tickstory
Posts: 4895
Joined: Sun Jan 06, 2013 12:27 am

Re: Reactivation after reinstalling windows

Post by tickstory »

Yep - got it, thanks. Would you like to consolidate your email addresses into one or is this for a different user? If the latter, then the other user can set up their own user account on the forum if they like.

Thanks.

jtcnote
Posts: 1
Joined: Sat Sep 23, 2017 3:14 am

Re: Reactivation after reinstalling windows

Post by jtcnote »

My windows HDD crashed and would like to reinstall tickstory...my original download link has long expired please help..

tickstory
Posts: 4895
Joined: Sun Jan 06, 2013 12:27 am

Re: Reactivation after reinstalling windows

Post by tickstory »

Hi Jtcnote, you download link has been resent to you. Thanks!

Post Reply