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Re-Download Software

Posted: Sun Oct 08, 2017 10:53 am
by onejiro
need help , how to download my tickstory ?? i lost backup on pc...
visit url from email to download my tickstory, always show up Tickstory_v1.8.9.1.zip (Not Available)

thank you...

Re: Re-Download Software

Posted: Sun Oct 08, 2017 11:40 am
by tickstory
Hi Onejiro,

According to our records, a return was processed on the 20th March 2017 for your license purchase. The full purchase amount was returned to you on this date. As such, the software is unfortunately no longer available to you. If you initiated this return in error, you will need to purchase the software again as we cannot accept any payments without your authorization.

Thank you.