Tickstory

Hi,
I am a newer in here.
So i want to know if i place order for buying this software,then i will get a Licence?Or you send the real CD software by post?
I do not understand.
Second i want to know if i buy the software,when a new version is coming out,do i pay more money for that?
Thanks!

Hi Slosh,

Thanks for your interest. Once you complete your purchase on our online store, you will immediately be delivered an email which contains:
1) The download link to the software and;
2) A license key.

Once you have downloaded and installed the software (it is a simple Windows installation setup.exe), you can then go to Help->License and apply the license key you were given. This will immediately activate the licensed features of the software.

Our current update policy allows for "at least" 1-month of free updates to the software. Some more detailed background about this update policy and how it applies can be found here: https://tickstory.com/forum/viewtopic.php?f=2&t=1249

Hope this helps.

Thanks for the reply!
And i want to know when the 1.9.x version coming out?
Beause now i buy the software,it will soon update to 1.9.x..
Please understand,thanks!

Hi Slosh,

We expect to release v1.9 in the coming weeks. FYI, our current update policy endeavors to give users at least one update as part of their purchase (although we can't say what this update will be .

Hope this helps.

Ok.
Then i will buy it!
Your mean that i buy 1.8.8 version,and i will get the update version 1.9.x for free?
Thanks for reply!

Hi Slosh,

We can't guarantee you will necessarily get v1.9 as there may interim updates prior to this. Just keep this in mind prior to purchase.

Thanks!

Hi,
I am a chinese,and i want to pay for the software.
But when I chose the way for pay for with select "Alipay";I got error messages page that told me order failure ,please Contact us..
Why that happend?I need help..I want to use the backtest software,but i cann't pay for it in china.
Can you help me please?Thanks

Hi Slosh,

As you're aware we're currently working to resolve this as soon as possible.

Please bear with us - we'll update you shortly.

Thanks.

I realy need help!
Or can you tell me is the way "Alipay" with fastspring OK?
Beause i am a chinese,the only way for pay your software is "Alipay",if not ,i think i cann't use it anymore...

Hi Slosh,

As you're aware, this issue has now been resolved.

Thanks for your patience.