Data not found before 2012 for any market

General discussion about the Tickstory Lite software package.
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josem
Posts: 1
Joined: Sat Apr 22, 2017 9:05 am

Data not found before 2012 for any market

Post by josem »

Hi,

Retrieving any data before 2012 for any market/index/currency shows up this error:

22-04-2017 10:07 Error occurred during download: The remote server returned an error: (404) Not Found. (URL: http://datafeed.dukascopy.com/datafeed/ ... _ticks.bi5)
22-04-2017 10:07 Error occurred during download: The remote server returned an error: (404) Not Found. (URL: http://datafeed.dukascopy.com/datafeed/ ... _ticks.bi5)
22-04-2017 10:07 Error occurred during download: The remote server returned an error: (404) Not Found. (URL: http://datafeed.dukascopy.com/datafeed/ ... _ticks.bi5)
22-04-2017 10:07 Error occurred during download: The remote server returned an error: (404) Not Found. (URL: http://datafeed.dukascopy.com/datafeed/ ... _ticks.bi5)
22-04-2017 10:07 Error occurred during download: The remote server returned an error: (404) Not Found. (URL: http://datafeed.dukascopy.com/datafeed/ ... _ticks.bi5)

But after 2012 everything is fine. I've been in this situation for a month since I bought tick story... A little desperate, I don't know what to do.

Thank you in advance!!!

tickstory
Posts: 4884
Joined: Sun Jan 06, 2013 12:27 am

Re: Data not found before 2012 for any market

Post by tickstory »

Hi Josem,

Please check out this page which details the historical data available for each instrument:

https://tickstory.com/dukascopy-histori ... te-ranges/

The information should be up-to-date, however if you find any discrepancies please let us know so we can update the date ranges.

Hope this helps.

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