Data export + tickstoryinfoexpert not working

General discussion about the Tickstory Lite software package.
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miguelvieira21
Posts: 1
Joined: Tue Mar 07, 2017 11:29 am

Data export + tickstoryinfoexpert not working

Post by miguelvieira21 »

Hello, I have recently acquired your software. I have sucessfuly installed the product and have already downloaded data for EURUSD and the DAx index. however it doesn't seem to export the data into my MT4. I have followed all the instructions and I even tried to used the infoexpert on and EURUSD and GER30 chart but it just doesn't run.

Any help would be very much appreciated.

tickstory
Posts: 4883
Joined: Sun Jan 06, 2013 12:27 am

Re: Data export + tickstoryinfoexpert not working

Post by tickstory »

Hi Miguelvieira21,

Could you please provide some more information about why you don't think the data is exporting to MT4? Is your symbol in Metatrader called "EURUSD" or something different? Perhaps if you give us some screenshots of your export process and any other relevant messages/errors you are getting? That way we should be able to pin-point the issue for you.

Thanks!

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