Tickstory_v1.8.7.zip (Not Available)

General discussion about the Tickstory Lite software package.
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FMIC
Posts: 14
Joined: Sat Jul 18, 2015 3:00 am

Tickstory_v1.8.7.zip (Not Available)

Post by FMIC »

I have a valid 1.8 License, but when I go to my usual download link provide with the original purchase, I get only this: “File Download – Tickstory_v1.8.7.zip (Not Available)”

What gives?
TickStory_NotAvailable.png

tickstory
Posts: 4895
Joined: Sun Jan 06, 2013 12:27 am

Re: Tickstory_v1.8.7.zip (Not Available)

Post by tickstory »

Hi FMIC,

The download links expire after a period and hence this message. Could you kindly try your link again as it should be working now.

Thanks.

FMIC
Posts: 14
Joined: Sat Jul 18, 2015 3:00 am

Re: Tickstory_v1.8.7.zip (Not Available)

Post by FMIC »

Yes, it is working again! Thank you!

What is the duration/validity of the links?

tickstory
Posts: 4895
Joined: Sun Jan 06, 2013 12:27 am

Re: Tickstory_v1.8.7.zip (Not Available)

Post by tickstory »

Great to hear! The link expires in 7 days after a new release.

Kind regards.

FMIC
Posts: 14
Joined: Sat Jul 18, 2015 3:00 am

Re: Tickstory_v1.8.7.zip (Not Available)

Post by FMIC »

Considering that we don't get notified by email when updates come out and only when we start the application, 7 days is MUCH too short.

Please consider changing that to much longer or at least sending out email notifications to your customers when an update comes out.

The best would just be a permanant link or a shared link to all versions, not just the latest one.

tickstory
Posts: 4895
Joined: Sun Jan 06, 2013 12:27 am

Re: Tickstory_v1.8.7.zip (Not Available)

Post by tickstory »

Hi FMIC,

Thanks for the feedback. We are currently working on enhancing the update procedure. We have been trying to limit the number of emails we send where possible, however we may explore the option of email notifications for updates.

Thanks again.

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