I have a valid 1.8 License, but when I go to my usual download link provide with the original purchase, I get only this: “File Download – Tickstory_v1.8.7.zip (Not Available)”
What gives?
Tickstory_v1.8.7.zip (Not Available)
Re: Tickstory_v1.8.7.zip (Not Available)
Hi FMIC,
The download links expire after a period and hence this message. Could you kindly try your link again as it should be working now.
Thanks.
The download links expire after a period and hence this message. Could you kindly try your link again as it should be working now.
Thanks.
Re: Tickstory_v1.8.7.zip (Not Available)
Yes, it is working again! Thank you!
What is the duration/validity of the links?
What is the duration/validity of the links?
Re: Tickstory_v1.8.7.zip (Not Available)
Great to hear! The link expires in 7 days after a new release.
Kind regards.
Kind regards.
Re: Tickstory_v1.8.7.zip (Not Available)
Considering that we don't get notified by email when updates come out and only when we start the application, 7 days is MUCH too short.
Please consider changing that to much longer or at least sending out email notifications to your customers when an update comes out.
The best would just be a permanant link or a shared link to all versions, not just the latest one.
Please consider changing that to much longer or at least sending out email notifications to your customers when an update comes out.
The best would just be a permanant link or a shared link to all versions, not just the latest one.
Re: Tickstory_v1.8.7.zip (Not Available)
Hi FMIC,
Thanks for the feedback. We are currently working on enhancing the update procedure. We have been trying to limit the number of emails we send where possible, however we may explore the option of email notifications for updates.
Thanks again.
Thanks for the feedback. We are currently working on enhancing the update procedure. We have been trying to limit the number of emails we send where possible, however we may explore the option of email notifications for updates.
Thanks again.