MT4 Not responding

General discussion about the Tickstory Lite software package.
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cwggtt
Posts: 3
Joined: Sun Jan 15, 2017 9:25 am

MT4 Not responding

Post by cwggtt »

I have downloaded Tickstory for the first time exported data and launched MT4, it give a non-responding message. Could this be that it is the first time and the exported data is being synced?

Thanks
Chris

tickstory
Posts: 4884
Joined: Sun Jan 06, 2013 12:27 am

Re: MT4 Not responding

Post by tickstory »

Hello Cwggtt,

Could you please give us more information about the "non responding" message? Are you referring to Windows saying the application is not responsive? Have you tried to start MT4 up without Tickstory?

Thanks.

cwggtt
Posts: 3
Joined: Sun Jan 15, 2017 9:25 am

Re: MT4 Not responding

Post by cwggtt »

Yes windows is saying that it is not responding - I also do'nt get the Tiskstory listing in the EA tree

cwggtt
Posts: 3
Joined: Sun Jan 15, 2017 9:25 am

Re: MT4 Not responding

Post by cwggtt »

Although the app say that the export was successful, I do not see tick data in the history on mt4

tickstory
Posts: 4884
Joined: Sun Jan 06, 2013 12:27 am

Re: MT4 Not responding

Post by tickstory »

Hi Cwggtt,

Please make sure you can start MT4 normally through the Windows Start menu. If the application is hanging, then there is some problem with your MT4 installation.
If you haven't already, you may want to check out this introductory video to get you up-and-running:

https://www.youtube.com/watch?v=R-rMOen4UHg

If you are having difficulties, please give us a few screenshots of where you are at so we can advise.

Thanks.

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