Access denied when exporting

General discussion about the Tickstory Lite software package.
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joaobucks
Posts: 1
Joined: Thu Dec 22, 2016 6:51 pm

Access denied when exporting

Post by joaobucks »

tickstory wrote:Hi RL2013,

Windows does not allow you to write data in the specified location (i.e. in your 'Program Files' directory). In your export file specification, specify a filename with a directory path such as "C:\XAGUSD.txt" (or in your 'Documents' folder) and this should work.

Regards.

I can't export file. I got this message: Export failed: Access to the path 'C:\Program Files (x86)\Tickstory Lite\CL.csv' is denied. I turned Windows firewall off and still didn't work.

tickstory
Posts: 4899
Joined: Sun Jan 06, 2013 12:27 am

Re: Access denied when exporting

Post by tickstory »

Hi - please specify an explicit path to export your file to such as:

C:\Users\Yourname\Documents\{Symbol}.csv

The path you are trying to export to (the current directory) is protected by Windows.

Thanks.

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