Trouble Launching the Program

General discussion about the Tickstory Lite software package.
Post Reply
COGSx86
Posts: 8
Joined: Mon Apr 04, 2016 12:11 am

Trouble Launching the Program

Post by COGSx86 »

Ok I read the following
1) If you have a license code, apply the license in the Help->License menu. For users that are not using the registered version, you must be running MT4 Build 765 or earlier otherwise you will receive this error.
2) Ensure you have set your MT4 Installation folder correctly in File->Settings->MT4 Settings. It should be something like C:\Program Files (x86)\Metatrader.
3) If you are using Windows 7 or are receiving a prompt for administrator access when you launch, run Tickstory as Administrator by right-clicking the icon and selecting "Run As Administrator".
4) On slower machines, it may take some time for time for MT4 to to load. In this case, Tickstory does not wait any longer and puts up this error. Once MT4 has finished starting, you can press the launch button again and it should no longer display this error.

And doesnt seem to help here are the 2 screen shots I get as pop ups. Also the screenshot for showing that I have the file location mapped out.
Attachments
problem1.png

tickstory
Posts: 4901
Joined: Sun Jan 06, 2013 12:27 am

Re: Trouble Launching the Program

Post by tickstory »

Hi COGSx86,

This notification is not an error but merely for informational purposes. You can safely continue after pressing OK.

Regards.

COGSx86
Posts: 8
Joined: Mon Apr 04, 2016 12:11 am

Re: Trouble Launching the Program

Post by COGSx86 »

HaHa sorry I didnt explain this very well.

Im trying to launch MT4 from the tickstory program. As said above I did the things to try and fix the problem.

- Entered my license key which was already there and its good.
- Pick the right file location. But the pop ups still occur.


Sorry for only attaching the one image previously
Attachments
problem4.png
problem2.png

tickstory
Posts: 4901
Joined: Sun Jan 06, 2013 12:27 am

Re: Trouble Launching the Program

Post by tickstory »

Hi COGSx86,

Thanks for the screenshots - very helpful. I can see from your settings that you have selected the incorrect "MT4 Installation Folder". This folder should actually be the location where terminal.exe exists - it's usually something like C:\Program Files (x86)\Metatrader. Once you select the correct installation folder, everything should work!

Regards.

COGSx86
Posts: 8
Joined: Mon Apr 04, 2016 12:11 am

Re: Trouble Launching the Program

Post by COGSx86 »

haha I finally got it to work..........thank you

tickstory
Posts: 4901
Joined: Sun Jan 06, 2013 12:27 am

Re: Trouble Launching the Program

Post by tickstory »

Excellent news! You're welcome.

Happy back-testing ;)

Post Reply