Tickstory

Hi Gooly/Jeff, Thanks for highlighting this. It does appear numerous breaking changes are being introduced and our advice is to not upgrade your terminals to this version for the moment (leave them disconnected so your terminal does not auto-update). We will let you know when we are able to support ...

Hi Coffeesnob, Thanks for your feedback. We're planning to streamline the download process in the next major version of Tickstory. This should involve simply setting the date range once at setup and then every time you load Tickstory it will automatically update the specified range. Is this what you...

Hi 4EverMaAT, That's correct - the launcher needs to support variable spreads, otherwise it wont work. This is because variable spread capability in MT4 is actually 'fudged' by replacing the trade volume with the spread. MT4 will not use the information in a correct way unless it is told to by the l...

Hi Rapple, Could you please let us know what browser pops up - is it Internet Explorer? What particular version? Does the Facebook 'Like' button still remain in the top-right of the Tickstory application? If so, it could mean that some browser security settings (cookies?) may not be keeping you logg...

Hi 112600,

When you click on the 'Like' button within Tickstory, a Facebook login prompt will pop up. Put in our login details and click the 'Keep me logged in button' on this screen (not on a separate browser window) and it should work.

Thanks for showing your appreciation!

Regards.

Hi - If it is working with the settings from GBPUSD, then the first step would be to copy all those settings and use them when exporting XAUUSD. If the back-test looks betterm then fine tune the individual settings (Lot step, etc) from there so they correspond with your broker's settings. Hope this ...

Hi 4EverMaAT,

The export and launcher only support fixed spreads at the moment.

Regards.

Hi Ejcmartins,

Could you please do a comparison between your "MT4 Symbol" info between XAUUSD and GBPUSD. It is possible that the instrument information for XAUUSD is not configured fully which could be causing the issue (for eg. the Lot Step setting could be zero causing an issue).

Regards.

Hi Fepra, This issue typically occurs when there's an error in the EA, the executable is corrupt or compiled for a different MT4 version. Can you please recompiling the MACD Sample and see if this helps? Otherwise I would suggest you download a new version of MT4 and firstly test the MACD Sample bef...

Hi Shawky, I'm guessing that you have an EA that's particularly sensitive to spread. What you could do is work with a fixed spread and break back-test down into yearly time-periods. This would at least give you some indication of spread level and year(s) that your EA starts to degrade and perform fu...