Tickstory

Hi Supreme1394, Could you please confirm you have applied all Windows updates on your machine (it looks like some are pending)? We are sure that this is related to a missing/corrupt configuration on your Windows PC and if the previously mentioned steps does not fix it, you will need to resolve why y...

Hi Supreme1394,

Thanks for joining us! The error you are getting is likely caused by a missing or corrupted Windows component which is required by Tickstory. Could you please follow the steps described in this post and it should hopefully resolve the error.

Hope this helps.

Hi, There is no issue with our data on this date. If you are a licensed user, could you please give the email address you used to register the software so we can assist you further? The only time we have seen this issue is when people have downloaded illegitimate versions of our software from other ...

Great to hear!

Hi Scott, Please do not publish personal information such as your license key on this or any other public forum. Your license key cannot be re-issued if it is distributed and used by others. We can already identify your account by the email address you have registered with. We have sent you a privat...

Hi Mmcfarlin, The Data Inspector is intended for spot checks of samples of data. If you are trying to view more than a few days of tick data (or months of minute data ) then you will run into problems as there are potentially millions of rows to display. Instead, please reduce the begin/end range to...

Hi Tickwaiting,

Please download v1.9.7.15 from your download link. This update includes support for the most recent MT4 Build 1403.

Thanks.

Hi Stefano, The Standard version is a first-time payment of US$79 followed by an optional subscription fee of US$9.95 per month. The one-time license fee gives you a perpetual license to use the software. The subscription (which can be cancelled at any time) gives you access to various additional fe...

Hi Mmcfarlin,

Welcome aboard! The configuration file is correct and should present no issue. The same configuration file is used for both the Lite and Professional version to ensure settings are preserved after an upgrade.

Thanks.

Hi all, The Advanced Tester v0.0.4.48 has just been released! In this version we have made the following additions: [New] Anti-cheat::Adjust time function allows time to be shifted to expose any fraudulent EAs that try to cheat by suppressing/manipulating trades on specific dates/times ( see here fo...