Search found 25 matches

by jollydragon
Mon Aug 24, 2015 10:36 am
Forum: Issue/Bug tracking
Topic: ZARJPY: Why are the prices exported wrong?
Replies: 1
Views: 6292

ZARJPY: Why are the prices exported wrong?

The back test result is strange and later I found the prices exported by TickStory are wrong.
The prices exported are almost 100 times of the real prices.
May I know the root cause and how to fix?

Please refer to the screenshot below that the prices are totally wrong.
wrong data.png
by jollydragon
Mon Aug 24, 2015 2:46 am
Forum: Issue/Bug tracking
Topic: Is this a workaround?
Replies: 1
Views: 6397

Re: Is this a workaround?

I tried workaround 1 and it seems ok with the back testing.
However, when you open the chart after testing, "waiting for update" is always in the chart.
Why? How to fix?
by jollydragon
Fri Aug 21, 2015 10:55 am
Forum: Issue/Bug tracking
Topic: Symbol properties - What is it for?
Replies: 1
Views: 6317

Symbol properties - What is it for?

Please refer to the screenshot that you can choose another symbol by this list. However I found I couldn't use it to download and export the data of the symbol selected. Then I'm confused what is the function used for. When and why to change the symbol as I didn't find any change by it? Exporting Li...
by jollydragon
Fri Aug 21, 2015 10:44 am
Forum: Issue/Bug tracking
Topic: Is this a workaround?
Replies: 1
Views: 6397

Is this a workaround?

2 Questions below: 1. I downloaded and exported the symbol Eur/Nok. However when testing, I found my broker hasn't this symbol. . May I change the HST and FXT file names from "EurNok" to "EurUsd"? Then test Eur/Nok with the broker symbol Eur/Usd? . Is it feasible? Or any suggestion or reminding? 2. ...
by jollydragon
Thu Aug 20, 2015 1:39 pm
Forum: Issue/Bug tracking
Topic: Time Shift and Chart Time Issues
Replies: 5
Views: 12885

Re: Time Shift and Chart Time Issues

Dear TickStory,

Please refer to my comment updated above.
by jollydragon
Thu Aug 20, 2015 11:29 am
Forum: Issue/Bug tracking
Topic: Time Shift and Chart Time Issues
Replies: 5
Views: 12885

Re: Time Shift and Chart Time Issues

Hi - Are you connected to your broker? If so, it may be back-filling the charts automatically and overwriting your data. Now I suddenly remember I connected the MT4 to the broker once very shortly just to get the complete symbol list. But not sure if the problem was there already before the connect...
by jollydragon
Thu Aug 20, 2015 5:55 am
Forum: Issue/Bug tracking
Topic: Time Shift and Chart Time Issues
Replies: 5
Views: 12885

Re: Time Shift and Chart Time Issues

Hi Jollydragon, .... 2. It is not clear what the issue is. Please provide more information such as screenshots and full details of details of what the problem is and how to reproduce it. Please refer to the screenshot below, I downloaded 2-year data. It seems ok for back testing. However, when I op...
by jollydragon
Fri Aug 14, 2015 10:06 am
Forum: Issue/Bug tracking
Topic: Time Shift and Chart Time Issues
Replies: 5
Views: 12885

Time Shift and Chart Time Issues

1. The forex trading time is Sunday 21:00 GMT-Friday 21:00 GMT. Why is the time Monday 0:00-Friday 21:00 in MT4 chart after exporting data with GMT+2, DST checked? It should be Monday 0:00-Saturday 0:00 with GMT+3 now. Correct? What is the time zone of DukasCopy history data? 2. Exported 2-year data...
by jollydragon
Thu Jul 23, 2015 2:29 am
Forum: Issue/Bug tracking
Topic: How to fix this error?
Replies: 2
Views: 8419

Re: How to fix this error?

[quote="tickstory"][/quote]

Dears, please help!
by jollydragon
Wed Jul 22, 2015 9:28 am
Forum: Issue/Bug tracking
Topic: How to fix this error?
Replies: 2
Views: 8419

How to fix this error?

When I run "TickstoryInfoExpert" on MT4 account, it always says the error in the screenshot below.
error.png
error.png (7.16 KiB) Viewed 8406 times
What does it mean? What the root cause and how to fix?