Tickstory

I Tested the button and everything is working properly. When I export the data, there is only one line of tick data in the exported text file, the Example Output data, repeated hundreds of times! So basically the Export to File function doesn't generate the requested tick data for the time frame you...

The Internet is active and high speed and there is no proxy set. The errors are not generated when I go to Settings and change the Store Location to its default location either.The data I am exporting is only for 1 month of Forex tick data (unless you consider that too big) and I can observe the exp...

I checked the space and it is sufficient. There are a couple of issues with export to file function as follows: 1- If I specify a different folder than where the Tickstory was downloaded to, I get bunch of errors in the log area and I either a) don't get my data exported or b) get the data downloade...

I am trying to export historical GBPCHF belonging to 2 years ago. When I export to file, I can only see a folder with nested folders inside containing plenty of tick datum files. That actually should happen when I "download" not "export." There are other times that I can only get...