Tickstory

HI,

I have an issue exporting to file. It won't produce a cvs file, only tick.bi5 files.

I am definitely using the export to file function, not download.

What could be the issue.Does it then need to be converted to a cvs through another process after the export successfully completes?

Thanks

Hi,
I have been using the export to file option when right clicking on the desired instrument to down load. It seems to download as the bi5 file rather than the csv.
Any other advice. I have used tickstory before about a year ago and didn't have this problem.

Thanks

Hi,

I have trouble when exporting to file (CSV). The export completes successfully however the file is not CSV.
It is creating ticks.bi5 files which are segmented into folders for each day.

I have previously used this program and don't remember it doing that.

Thanks for the help