Tickstory

Good day! I purchased the Tickstory via Crypto,me email is (withheld for privacy)
Could you please instruct me how to download without restrictions full Tickstory version? Can you send me link on my email?

Hello, I am trying to purchase but there is an error:
We are sorry that your order cannot be accepted. We would like to assist you in fulfilling this order. Please contact us for assistance.
How can I solve this problem?