Tickstory

only the 3kb size thing. and i try to download on drive F because on the original file location it's behaving the same (attached)

Hello, so i bought the tickstory standard, and i've followed the tutorial. But every time i try to download or export to mt4 this software just give me error. I've test the connection but always no success on download nor export. I already frustrated with this and no answer googling this on the foru...