Search found 4 matches

by hamu
Mon Nov 04, 2019 1:58 am
Forum: General Discussion
Topic: How to migrate to another computer?
Replies: 9
Views: 16716

How to migrate to another computer?

I have purchased the professional version, there are two installation licenses, I have already installed the software on one computer, now because of changing the computer, how to migrate the software to the new computer to maintain the authorization status?
Thank you very much.
by hamu
Fri Oct 25, 2019 2:26 am
Forum: General Discussion
Topic: Server busy or unavailable: ProtocolError (500)
Replies: 5
Views: 13694

Re: Server busy or unavailable: ProtocolError (500)

These errors appear during the download process. For example, if I download the data for 2010-2015, these errors will occur during the process, which means that most of the data is downloaded successfully, except for the prompts. So I am worried that the individual data of these errors will affect t...
by hamu
Thu Oct 24, 2019 2:12 am
Forum: General Discussion
Topic: Server busy or unavailable: ProtocolError (500)
Replies: 5
Views: 13694

Re: Server busy or unavailable: ProtocolError (500)

Hi Hamu, This error is usually caused by your ISP/government blocking access to the Dukascopy servers. The main workaround we know for Chinese users is to use a proxy or VPN to bypass the restriction. You can test your network configuration by going to File->Settings->Dukascopy and pressing the 'Te...
by hamu
Wed Oct 23, 2019 9:38 am
Forum: General Discussion
Topic: Server busy or unavailable: ProtocolError (500)
Replies: 5
Views: 13694

Server busy or unavailable: ProtocolError (500)

When I download,there are some error,How to do? Thank you. 时间 信息 23-10-2019 17:33 Server busy or unavailable: ProtocolError - 远程服务器返回错误: (500) 内部服务器错误。 [20] (http://datafeed.dukascopy.com/datafeed/XAUUSD/2019/05/28/19h_ticks.bi5) 23-10-2019 17:33 Server busy or unavailable: ProtocolError - 远程服务器返回错误...