Tickstory

Hi JoBo, Every license holder would have received an email around October last year. In some cases the email has ended up in Spam folders so if you locate it, please mark it as 'Not Spam' so you don't miss any future emails. For us to be able to assist you further, could you please provide us with ...

HI,

How can I access the new version? (haven't received any e-mails)I bought the Tickstory package less then a year ago.
Thanks

Thank you, solved the problem of getting a .csv file. Don't really understand how you export multiple files .csv files at once as you need to set a single name for the file to export. If I highlight two different instruments and choose export to file I can only chose one output file name. If I try t...

Hi, I just purchased a Tickstory License and am now trying to download price data as a csv file which I used to get when exporting to file that looked like this: Timestamp, HighPrice, LowPrice, OpenPrice, ClosePrice 2017-02-13 00:00:00,0.76738,0.76545,0.76562,0.76641 2017-02-13 04:00:00,0.76692,0.76...

Hi there, Am pretty new to Tickstory Lite but am really liking it so far. I'm exporting data to file, in the Output Format under Custom, Data format: I am selecting BAR to get HighPrice, LowPrice etc but don't understand if these prices are Ask or Bid? (I see that I can download Ask and Bid on Tick-...