Tickstory

Thank You!

Dear Support! I have a licence from 2016 December and I would like to use Tickstory again. I found my download link in the original purchase email but it downloads the 1.8.. version not the latest. How can I use my licence with the latest version? Is it possible? Or I can only use that licence with ...

Dear Support! If I export data of an instrument to an excel file and during the process I get errors about downloading some ticks, at the end how can I be totally sure I exported all available data? If I repeat the process with the same data range and settings without deleting the previously downloa...

Dear Support, How can I check the date of the first available data of an instrument in your software? It would be handy to know it before trying to download from a date before the available range and waiting for the error meassages until it reaches the available ones! Thank you in advance! Kind Rega...

Dear Support/Community I find the solution to make my calculations smooth. First I collected the uncomplete Daily candles includes less then 24 pieces of H1 candle. I found only few and then I checked the tick data of these periods. Part days are normal during Holidays if it's continuous based on ti...

Dear Support/Community, I use your standard licence to get "New York Trading Hours" H1 and D1 data from 2015.01.01 till now. I export to .csv file and do my calculations in Excel then I trade my decisions in Forex Tester. I need five daily candles per week for smooth calculations. The data I get has...