Search found 99 matches

by admin
Thu Feb 14, 2013 11:50 pm
Forum: New features & suggestions
Topic: Couple of suggestions
Replies: 12
Views: 53206

Re: Couple of suggestions

Hi Tom, Thanks for all your suggestions and feedback. A number of your items have been addressed in the latest v0.8 Release Candidate which is currently undergoing testing. If you want to get a hands-on look prior to the official release, please refer to the following post. http://www.tickstory.com/...
by admin
Thu Feb 14, 2013 1:37 am
Forum: New features & suggestions
Topic: Couple of suggestions
Replies: 12
Views: 53206

Re: Couple of suggestions

Hi Tom, Many thanks for getting back with these details. Given that the date ranges could potentially vary, it sounds like it's better to prompt with a warning if users try to go beyond but not disallow it altogether. We'll figure out how best to implement this in the revamped version. Kind regards.
by admin
Tue Feb 12, 2013 6:49 am
Forum: Issue/Bug tracking
Topic: Bid/Ask Spread
Replies: 9
Views: 34728

Re: Bid/Ask Spread

Hi Stu, thanks for the comprehensive details. From your screenshots I cannot see any issue with what you're doing, however I also cannot reproduce the issue using either Build 432 or 451. When specifying the 0.3 pip spread on the export, the same code yields 0.3 pips during the back-test. I can only...
by admin
Mon Feb 11, 2013 2:28 am
Forum: Issue/Bug tracking
Topic: Bid/Ask Spread
Replies: 9
Views: 34728

Re: Bid/Ask Spread

Hi Stu,

Apologies, I have enabled document uploading in this forum section. Could you please try again?

Thanks!
by admin
Fri Feb 08, 2013 3:07 am
Forum: New features & suggestions
Topic: Couple of suggestions
Replies: 12
Views: 53206

Re: Couple of suggestions

Hi Tom - That's right, unfortunately it can't retry indefinitely and logs aren't the most ideal way to communicate an issue. This will be revisited in the new version. For the moment however, as per the trouble-shooting manual, the recommendation is to resolve any recurring errors before using your ...
by admin
Thu Feb 07, 2013 1:16 am
Forum: New features & suggestions
Topic: Couple of suggestions
Replies: 12
Views: 53206

Re: Couple of suggestions

Hi Tom, Thanks again for the feedback. Regarding retries, yes, Tickstory does attempt to re-download the data up to 3 times at the moment. Do you have the error that you got from the server (screenshot will do)? There have been reports of some network errors however it wasn't conclusive that this ha...
by admin
Wed Feb 06, 2013 2:55 am
Forum: Issue/Bug tracking
Topic: Bid/Ask Spread
Replies: 9
Views: 34728

Re: Bid/Ask Spread

Hi stu, Could you please provide some additional information to see whether it's possible to identify the issue: - Could you please confirm that your terminal is not connected to a broker? - Could you please provide a screenshot of your 'Data Export' and 'Metatrader info' tab just prior to your expo...
by admin
Wed Feb 06, 2013 12:55 am
Forum: New features & suggestions
Topic: Couple of suggestions
Replies: 12
Views: 53206

Re: Couple of suggestions

Hi Tom, Welcome to the forum - thanks for your comprehensive post. Let me address each one of your points: - Auto-updating of data : This feature is on the list of enhancements and will be part of the "new generation" Tickstory. - Data storage : Dukascopy data is already stored in a significantly op...
by admin
Mon Feb 04, 2013 11:17 pm
Forum: New features & suggestions
Topic: Tick data doesn't appear to load the Brokers spread
Replies: 3
Views: 16561

Re: Tick data doesn't appear to load the Brokers spread

Hi stu, Welcome to the forum - thanks very much for your feedback. To answer each one of your questions: - Regarding the issue with the back-testing spread, your question has been addressed in the troubleshooting section discussing this topic: http://www.tickstory.com/forum/viewtopic.php?f=4&t=43 - ...
by admin
Mon Feb 04, 2013 11:09 pm
Forum: Issue/Bug tracking
Topic: Bid/Ask Spread
Replies: 9
Views: 34728

Re: Bid/Ask Spread

Hi stu, - Regarding the back-testing spread, that is correct - the config file will determine what the MODE_SPREAD function will return for that particular symbol. The fact that you are getting a 2 pip spread is a little curious as happens to be the default spread that is set up in Tickstory. It cou...