Search found 3 matches

by Braddy20
Mon Feb 22, 2016 12:26 pm
Forum: General Discussion
Topic: I can't download anything, please help!
Replies: 4
Views: 12337

Re: I can't download anything, please help!

hi admin, first of all the "Test" button in dukascopy setting works. it says "succesful" secondly, it still does not solve the issue. When I said "instantly", i really meant it literally. like was 0.1 second instantly "completed" after the error logs, it does ...
by Braddy20
Mon Feb 22, 2016 9:20 am
Forum: General Discussion
Topic: I can't download anything, please help!
Replies: 4
Views: 12337

Re: I can't download anything, please help!

Hi Brady, Please note that only community-based support is available for the free version. Users can get more responsive answers by purchasing a license. Do note that your issue seems related to internet connection so not sure if we can resolve this for you. Thanks. hello admin. i have read your PM...
by Braddy20
Sun Feb 21, 2016 4:00 pm
Forum: General Discussion
Topic: I can't download anything, please help!
Replies: 4
Views: 12337

I can't download anything, please help!

hello, im new to tickstory and it seems i cant download any data. I tried to download a week or a year data for EURUSD but it always returned an error log instantly. I tried to read your FAQ page but found no explanation :cry: this is the error screenshot: http://oi63.tinypic.com/f2kehy.jpg i do not...