Search found 4337 matches

by tickstory
Thu Jan 13, 2022 11:19 pm
Forum: General Discussion
Topic: How far back does historical data go?
Replies: 1
Views: 40

Re: How far back does historical data go?

Hi Blazzz,

Please refer to this page that details the historical availability of each symbol.

Thanks.
by tickstory
Thu Jan 13, 2022 11:16 pm
Forum: Issue/Bug tracking
Topic: Error is there a work around (Cannot calculate prices)
Replies: 1
Views: 36

Re: Error is there a work around (Cannot calculate prices)

Hi Art, When you get "Cannot calculate prices" error, it usually means that your MT4 symbol settings are incorrect. Make sure you have gone to File -> Export to MT4 -> Metatrader Info -> Map To and select the correct symbol from your MT4 broker that you are referring/mapping to. This process of sele...
by tickstory
Mon Jan 10, 2022 3:09 am
Forum: General Discussion
Topic: Error occurred during download (Cannot create file that already exists)
Replies: 4
Views: 205

Re: Error occurred during download (Cannot create file that already exists)

Hi Danyz1982, The error would only occur in the specific circumstance that the two export processes were downloading exactly the same data at the same time. The system automatically retries on these sorts of errors, so there should be no issue. Regarding the "recurring error" - it just means that if...
by tickstory
Fri Jan 07, 2022 12:29 am
Forum: General Discussion
Topic: Error occurred during download (Cannot create file that already exists)
Replies: 4
Views: 205

Re: Error occurred during download (Cannot create file that already exists)

Hi Danyz1982,

If the error isn't recurring, then it means Tickstory has recovered from it. This type of error may occur if you are attempting to download/export the same symbol twice.

Hope this helps.
by tickstory
Tue Jan 04, 2022 9:47 pm
Forum: General Discussion
Topic: Need download link
Replies: 1
Views: 133

Re: Need download link

Hi Myx,

Your download link was originally sent to you when you purchased. We have re-sent the information again to your email for quick reference.

Thanks.
by tickstory
Tue Jan 04, 2022 10:52 am
Forum: General Discussion
Topic: How export DEU.IDX/DAX from TickStory into Dukascopy MT4
Replies: 3
Views: 1735

Re: How export DEU.IDX/DAX from TickStory into Dukascopy MT4

Hi Turner22, When you select the corresponding symbol in the "Map to" drop-down, the settings are being taken directly from your broker. I am not sure if the fact that your "Map to" symbol that you selected (DEU.IDXMD) is different to the one in your second screenshot from your MT4 terminal (i.e. DE...
by tickstory
Mon Jan 03, 2022 11:18 pm
Forum: General Discussion
Topic: v1.9 Released! (Lite, Standard & Professional)
Replies: 201
Views: 1337533

Re: v1.9 Released! (Lite, Standard & Professional)

Hi Lijeremy2162.

Your download link remains the same as before. Please check your email as we have re-sent all the information to your email address.

Thanks.
by tickstory
Mon Jan 03, 2022 11:14 pm
Forum: General Discussion
Topic: How export DEU.IDX/DAX from TickStory into Dukascopy MT4
Replies: 3
Views: 1735

Re: How export DEU.IDX/DAX from TickStory into Dukascopy MT4

Hi Turner22, Welcome aboard. In the most recent version of TIckstory, the process of getting your correct settings is greatly simplified. All you need to do is select the corresponding symbol of your broker in the "Map to" box and it will automatically get your broker settings. Please see the attach...
by tickstory
Sat Jan 01, 2022 11:59 pm
Forum: General Discussion
Topic: Very slow backtest speed
Replies: 1
Views: 149

Re: Very slow backtest speed

Hi Tctrading, Slower back-test speeds are the trade-off of using quality tick data. When you are back-testing with your broker data, you are doing around 4 calculations per bar - one for open price, high, low and close. In comparison, you could be processing many hundreds of ticks for that same peri...
by tickstory
Wed Dec 29, 2021 10:35 pm
Forum: General Discussion
Topic: v1.9 Released! (Lite, Standard & Professional)
Replies: 201
Views: 1337533

Re: v1.9 Released! (Lite, Standard & Professional)

Hi Csys, Your download link gives you the last version available to you on your chosen subscription. If you would like to renew your subscription and get the latest version, in Tickstory, please go to File -> About and select the 'Renew' option. Once your subscription has been renewed, the latest ve...