Tickstory

Hi Phil,

At the moment the MT5 export screen does not save the last parameters used. As a workaround, you can use the File Export dialog which does.

Hope this helps.

Hi Ladras28.

EURUSD goes back to 4th May 2003 as denoted on this page which lists all the available symbols and their date ranges.

Thanks.

Hi Neouae, Could you please go to File -> Settings -> Dukascopy Data Store in Tickstory and click the " Test " button and let us know the results? If you are getting anything other than a "Success" message, could you please firstly check that there is no anti-virus or firewall th...

Hi Khalidaldarawy, You should be fine to install and activate the software on your new PC. Do be aware that your subscription has expired which means that you are no longer eligible for support and the most recent software updates. If you would like to update your subscription, you can easily do so ...

Hi Trustoff, The Lite version also has limitations on the amount of data that can be processed (i.e. ~2gb). Depending on the symbol, this could mean that less than 1 year is available. For an active symbol like XAUDUSD, if you reduce your export range from 1st Jan 2024 to 1st Aug 2024 this should re...

Hi Jaderogwin,

Is it possible that the missing data is from a weekend and you have not checked "Include weekends" on the MT4 export dialog screen?

Thanks.

Hi Rakeshr,

Welcome aboard. You can download the Advanced Tester by going to our Beta Page and following the prompts.

Thanks.

Hi Irontiger, Your download link will give you the latest version available to you on your chosen subscription. In your case, your subscription ended in July. You can easily update your subscription by going to Help -> About in Tickstory and clicking the " Renew " button. Once renewed, the...

Hi Steven, As we have repeatedly tried to explain, there is an error in your EA that is clearly shown in the MT4 Journal. If you would like others to assist you will need to post a screenshot of this error along with the source code. It is unlikely that anyone can assist you further without this inf...

Hi Graham, We can't help you specifically for your VPS setup, however generally speaking it's just as easy as firing up your VPS and then installing Tickstory. You are permitted 2 activations from your license. Please note also that your subscription has expired. If you would like on-going support a...