Search found 4432 matches

by tickstory
Sat Aug 06, 2022 1:30 am
Forum: Beta Discussion Room
Topic: 'Advanced Tester' beta now available!
Replies: 38
Views: 86955

Re: 'Advanced Tester' beta now available!

Hi Max, Thanks for the heads up. We're going to look into this - please give us some time (might be a couple of days). In the mean-time, could you kindly roll-back to Build 1353 so you can continue. If you check the "Skip MT4 updates" for your MT4 configuration, it should avoid automatic updating. W...
by tickstory
Fri Aug 05, 2022 12:14 am
Forum: Issue/Bug tracking
Topic: Server Forbidden (403)
Replies: 1
Views: 47

Re: Server Forbidden (403)

Hi TGR, We have no known issues with our servers. A quick test just now reveals no such "403 Forbidden" errors. If you are able to give us a copy of the Log screen that may provide further information. There is a 'Test' button in the File => Settings => Dukascopy Datasource menu that might give more...
by tickstory
Wed Aug 03, 2022 11:29 pm
Forum: Beta Discussion Room
Topic: How to test with AT and variable spreads
Replies: 5
Views: 3477

Re: How to test with AT and variable spreads

Hi Tradingdelightful, Yes, it is necessary to embed spread information when doing your export. Technically speaking, the MT4 file format does not contain bid/ask information so this step is necessary if you want to test with variable spreads. Regarding the "Map to" feature, please see the attached s...
by tickstory
Wed Aug 03, 2022 1:58 pm
Forum: Issue/Bug tracking
Topic: Modelling Quality N/A and result does not match with the data. (365 days limit error)
Replies: 1
Views: 52

Re: Modelling Quality N/A and result does not match with the data. (365 days limit error)

Hi SuromoT, Thanks for contacting us. The most important step in your initial testing is to get 99.9% modelling quality. To do this you will need to ensure a successful launch of MT4. If you get any error, then this means the launch was not performed successfully. To resolve the "365 days" error, pl...
by tickstory
Wed Aug 03, 2022 1:35 pm
Forum: Issue/Bug tracking
Topic: MT4 Launch Issue (Build 1359)
Replies: 7
Views: 170

Re: MT4 Launch Issue (Build 1359)

Hello @fxprima_ea,

Your download link will provide you with the latest version available to you according to your chosen subscription. If you require additional information, could you please let us know the email address you registered with so we can assist you further?

Thanks.
by tickstory
Mon Aug 01, 2022 1:38 am
Forum: General Discussion
Topic: test generator -no data history... been trying to fix for days now
Replies: 10
Views: 1221

Re: test generator -no data history... been trying to fix for days now

Hi Richard,

Thanks for letting us know that a MT4 re-install solved the issue. I believe we've answered your other question on a separate thread.

Regards.
by tickstory
Mon Aug 01, 2022 1:37 am
Forum: Issue/Bug tracking
Topic: MT4 Launch Issue (Build 1359)
Replies: 7
Views: 170

Re: MT4 Launch Issue (Build 1359)

Hi Richard,

Glad to help! Tickstory is our passion, so when we're working we usually don't keep track of days ;)

Hopefully everything is now resolved for you.

Kind regards.
by tickstory
Sun Jul 31, 2022 11:42 am
Forum: Issue/Bug tracking
Topic: MT4 Launch Issue (Build 1359)
Replies: 7
Views: 170

Re: MT4 Launch Issue (Build 1359)

Hi Richard,

Please clear your fxt history folder and try exporting again (try exporting only 11 months just to discount any possibility of an issue with the number of days).

Thanks.
by tickstory
Fri Jul 29, 2022 10:48 pm
Forum: General Discussion
Topic: New version update (MT4 Build 1359)
Replies: 1
Views: 92

Re: New version update (MT4 Build 1359)

Hi Nguyentrung,

TIckstory v1.9.7.2 has just been released to maintain compatibility with the latest MT4 Build 1359. If you have an active subscription, please click on your download link to get this latest version.

Thanks.
by tickstory
Fri Jul 29, 2022 10:46 pm
Forum: Issue/Bug tracking
Topic: MT4 Launch Issue (Build 1359)
Replies: 7
Views: 170

Re: MT4 Launch Issue (Build 1359)

Hello, It is likely your MT4 has updated to the latest build 1359 automatically. The latest Tickstory v1.9.7.2 has just been released to maintain compatibility. If you have an active subscription, please click on your download link to get this latest version. It will resolve the error you see. If yo...