Search found 4466 matches

by tickstory
Thu Oct 06, 2022 9:33 pm
Forum: General Discussion
Topic: Can not download lastest data
Replies: 4
Views: 24

Re: Can not download lastest data

Hello,

Please do not refer to the data folder as the month is zero-based. As mentioned, Tickstory's Data Inspector is your source of truth to see what data is available in the system.

Thanks.
by tickstory
Wed Oct 05, 2022 10:34 pm
Forum: Beta Discussion Room
Topic: Crashes MT4
Replies: 1
Views: 7

Re: Crashes MT4

Hi Jared77, Could you please provide us further information such as: 1) What build number of MT4 are you using (shown in MT4's Help -> About menu). 2) What operating system are you using (including any notes about if you are running on VPS, VMs, etc). 3) When you launch AT, is your MT4 terminal perf...
by tickstory
Wed Oct 05, 2022 2:07 am
Forum: General Discussion
Topic: Can not download lastest data
Replies: 4
Views: 24

Re: Can not download lastest data

Hello, There are no known issues with the data feed (unless the problem relates to a specific symbol?). Please ensure you have used Tools -> Data Inspector to view the range you think is missing. If it appears here, it means that your trading platform does not have the data and/or your strategy is n...
by tickstory
Mon Oct 03, 2022 11:48 pm
Forum: General Discussion
Topic: Exporting to MT4/Folder selection
Replies: 5
Views: 46

Re: Exporting to MT4/Folder selection

Hi Slowbutsure, The "Export to MT4" function is specifically for this purpose as it bypasses the necessity to perform a separate import. Appreciate if we could continue to resolve this initial issue for you as this is the most simplest way to get data into MT4. If you wish to continue with the file ...
by tickstory
Mon Oct 03, 2022 11:13 am
Forum: General Discussion
Topic: Exporting to MT4/Folder selection
Replies: 5
Views: 46

Re: Exporting to MT4/Folder selection

Hi Slowbutsure, Could you please elaborate on how you are determining there is "no data in MT4"? Have you tried doing a Strategy Test and seeing if you get a 99.9% modelling quality result? This result would indicate that all the export steps have been completed correctly. If you are still having pr...
by tickstory
Sun Oct 02, 2022 11:28 pm
Forum: General Discussion
Topic: Exporting to MT4/Folder selection
Replies: 5
Views: 46

Re: Exporting to MT4/Folder selection

Hi Slowbutsure, The only folder you need to select initially is the Metatrader 4 "Program files"/Installation folder. By default in Windows, MT4 is installed to the " C:\Program Files (x86)\<METATRADER> " folder, where "<METATRADER>" will usually be the name of your broker - for example, "C:\Program...
by tickstory
Sun Oct 02, 2022 11:15 pm
Forum: General Discussion
Topic: Metatrader 4 launch (scripted, multi-instance)
Replies: 5
Views: 3884

Re: Metatrader 4 launch (scripted, multi-instance)

Hi jigneshp21,

This functionality is provided by our new Advanced Tester product (in final beta stage).

Hope this helps.
by tickstory
Sun Oct 02, 2022 11:12 pm
Forum: Issue/Bug tracking
Topic: MT4 won't launch
Replies: 1
Views: 13

Re: MT4 won't launch

Hi Arodriguez, The "No official support" message is merely a notification. If MT4 was launched successfully, you will not see any further messages. MT4 should have started, however. Please check for it in your taskbar as it may have already been started and/or appearing on a different monitor. In or...
by tickstory
Sat Oct 01, 2022 10:46 pm
Forum: General Discussion
Topic: how to download latest version tickstory
Replies: 1
Views: 38

Re: how to download latest version tickstory

Hi Ticktock,

We have resent your original download link to your email address. You can always use the same download link to get the latest version available to you on your subscription.

Thanks.
by tickstory
Fri Sep 30, 2022 11:53 pm
Forum: General Discussion
Topic: Work on Mac Parallels?
Replies: 3
Views: 60

Re: Work on Mac Parallels?

Hi Slowbutsure,

Could you please send a screenshot to show us what you are seeing? If you can also try the options in the main menu/right-click menu and let us know the result.

Thanks.