Search found 4993 matches

by tickstory
Thu Jul 25, 2024 12:17 am
Forum: Issue/Bug tracking
Topic: Error 304
Replies: 3
Views: 444

Re: Error 304

Hi Raf1200,

Done. Please proceed to install on the new machines.

Thanks.
by tickstory
Tue Jul 23, 2024 11:06 pm
Forum: Issue/Bug tracking
Topic: Error 304
Replies: 3
Views: 444

Re: Error 304

Hi Raf1200,

You are permitted a maximum of 2 activations per license. Could you please go to the Help->About/License screen on your VPS and tell us the last 4 characters of your "Support ID". We will remove the activation on your old laptop so you can activate on your laptop.

Thanks.
by tickstory
Fri Jul 19, 2024 10:54 pm
Forum: Issue/Bug tracking
Topic: promo banner issue
Replies: 7
Views: 1679

Re: promo banner issue

Hi Sherinmhamad,

Generally speaking, you shouldn't attempt to uninstall newer versions of .NET as they may be required by other software. Instead, have you tried the .NET repair tool mentioned above?

Thanks.
by tickstory
Fri Jul 19, 2024 2:01 am
Forum: General Discussion
Topic: Transfert de données
Replies: 1
Views: 643

Re: Transfert de données

Bonjour Casoni, Pourriez-vous s'il vous plaît confirmer que vous avez sélectionné le symbole de votre courtier dans le champ « Mapper vers » de la fenêtre d'exportation MT4, comme indiqué dans notre manuel . Cela garantira que les données pour "EURUSD" sont correctement mappées au nom du symbole de ...
by tickstory
Thu Jul 11, 2024 11:56 pm
Forum: General Discussion
Topic: Not able to work with Tickstory Lite
Replies: 1
Views: 874

Re: Not able to work with Tickstory Lite

Hi Alberto, We'd be happy to help you as we have had several other users report the same issue. Unfortunately though, they have not let us know whether our suggested solutions have fixed the problem which doesn't help us understand what the cause is. Could you please try the suggestions mentioned in...
by tickstory
Thu Jul 11, 2024 10:57 pm
Forum: Issue/Bug tracking
Topic: No email after my purchase
Replies: 10
Views: 2515

Re: No email after my purchase

Hi Rnick772, Thanks for taking the time to touch base on the forum. It seems that Apple/iCloud email have decided to employ new filtering messages which are preventing our messages from getting through. At this stage we are not sure of any workaround as Apple gives little guidance on what is actuall...
by tickstory
Wed Jul 10, 2024 2:04 am
Forum: General Discussion
Topic: Wheat & corn
Replies: 3
Views: 1948

Re: Wheat & corn

Hi Laborquiver,

Dukascopy still don't have these symbols available.

Thanks.
by tickstory
Mon Jul 08, 2024 1:06 am
Forum: Issue/Bug tracking
Topic: Problem with two csv files on MT5
Replies: 10
Views: 1963

Re: Problem with two csv files on MT5

Hi Theandor, Thanks for the further information. What you are describing sounds odd and not what you should expect. Is there a set of steps (including symbol name, date range, export type - eg. ticks) that you are getting the issue with? The only thing I can think of that you should check is that th...
by tickstory
Fri Jul 05, 2024 6:56 am
Forum: Issue/Bug tracking
Topic: promo banner issue
Replies: 7
Views: 1679

Re: promo banner issue

Hi Slosh and Neyokido, At this stage we can only assume something is corrupted or missing with your .NET 4.6.2 installation. It could also have something to do with the Japanese/Chinese language .NET installation as the problem only appears to occur in foreign languages. To try rectify the issue, ca...
by tickstory
Tue Jul 02, 2024 12:24 pm
Forum: Issue/Bug tracking
Topic: promo banner issue
Replies: 7
Views: 1679

Re: promo banner issue

Hi, can you both confirm that you have installed the English version of the Microsoft .NET v4.6.2 installer? Could also confirm your operating system?
@Neyokido, what language are you working with - could you please give a screenshot of what you are seeing? What is "Net Farmer work"?

Thanks.