Tickstory

Hi Duong Doan, Thanks for contacting us and for your recent purchase. We've noticed that you have used an iCloud email address for your purchase. Unfortunately Apple/iCloud services are dropping our emails without any reason. We have tried to resolve this with Apple to no avail. We would appreciate ...

Hi Ckchang, Yes, you can convert to a monthly subscription if you wish. Since you don't have auto-renewal activated, you can just let your current subscription lapse and after that, you can renew if by going to Help -> About in Tickstory and clicking the Renew link. Your subscription gives you acces...

Hi Rickkert, Your download link gives you the last version available to you on your chosen subscription. In your case, your subscription expired in October last year. To renew your subscription, you can go to Help -> About and click the Renew button and follow the prompts. Once your subscription is ...

You're welcome - have a great day!

Hello Henforex,

We have reset your licenses for your code ending in "W3". This should resolve your issue.

Thanks.

Hi Henforex, Welcome aboard! Regarding your questions: i want setup portable mt4 , please give me link download mt4 protable, - For MT4 portable mode, please consult this guide for more information about how to set this up. cant i instal 2 app tickstory in 2 Notebook , and 2 Mt4 ..? - A single user ...

Hi TheAndor, To get the latest version, please use the download link you were provided when you purchased. This will give you the latest version based on your subscription. This version is currently v1.9.8.7 (you can check your version in the Help -> About menu). We have resent your original order i...

Hi Borge,

The Lite version also has a data file size limit which could be causing the problem. In such a case, you might have to reduce the size of your exported date range to keep under this limit. Please check out this thread for more information.

Thanks.

Hi Alfonso,

You should have received an email containing all your license details. If you can't see it, please check your Spam folder in case it has ended up there.

If you still can't see it, please let us know.

Thanks.

Hi Bossrobot.id, It looks like you've correctly selected your "Map to" symbol in the screenshot you sent which means your symbol settings must be correct. Usually this error occurs when the MT4 strategy tester has a currency it cannot recognize/convert. You might want to try changing the &...