Home Forums Tickstory Lite Issue/Bug tracking imported data does not match historical

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  • imported_tickstory
    Participant
    Post count: 1479

    Hi Master_dude,

    Let’s try to tackle one problem at a time. First step is to ensure you resolve this “404” error you are getting. Go to File->Settings and in the Dukascopy Datasource tab and click the “Test” button. If this is not successful, there is something wrong with your internet connection that you will need to resolve before you can download data.
    Once this is resolved, whatever Dukascopy Store Folder you have selected, the data will reside in this location. I am not sure how TickDataDownloader stores data, but Tickstory stores data in Dukascopy’s native highly-compressed binary format. If the data already exists, Tickstory will simply use it. If not, it will download it.
    Regarding your issue with your exported date ranges – make sure you are not connected to your broker, otherwise it is likely that the broker will override your exported data.

    Hope this helps.

    master_dude
    Participant
    Post count: 8

    thanks for your reply! i realised the problem lies with dukascopy. for some reason i couldn’t get data from mid 2003. this worked out for me now as i was ok with the shorter period, but i still haven’t figured out why this data was unavailable…

    thanks again you guys are great!

    imported_tickstory
    Participant
    Post count: 1479

    Hi Master_dude – glad to hear you resolved it. Yes, you need to select a date within the available range. Here is a list of valid date ranges for each symbol:

    viewtopic.php?f=2&t=155

    Regards.

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